Streamline outdated & time-consuming AR processes

Esker solutions optimise cashflow, reduce risks and improve customer relationships, preparing the company for growth.

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What's in the case study?

True Alliance is one of the largest retailers, distributors, licensees and Shared Services provider of premium brands on the Australia and New Zealand markets.

Like many paper-based accounts receivable (AR) departments, True Alliance’s processes lacked the transparency into the status of resolved accounts and pending transactions. It took a lot of effort to keep track of who paid and who still owed. They had to do everything manually for more than 1,000 clients, which was a big job at the end of each month.

Read the case study to see how they solved this problem and:

• Reduced remittance processing time by 90%
• Decreased manual allocation handling significantly
• Increased visibility with customisable dashboards
• Improved customer experience with self-service options
• Enhanced job satisfaction by removing cumbersome manual tasks
• Facilitated transition to hybrid work

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Customer Success Stories

Fletcher Steel
Overcoming the Stress & Challenges of Manual Cash Allocation with Automation

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Freo
Automating the Collections Process to Reduce DSO and Improve Cash Management

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Sunway
Experiencing Accounts Payable Automation Success on a Global Scale

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“A remittance that would take 3 to 4 hours to clear due to complexity now takes 15 minutes or less, thanks to Esker."
GENERAL MANAGER, FINANCE AND ADMINISTRATION | TRUE ALLIANCE

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Read FREO Group Customer Success Story 

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About Esker

Esker is a global cloud platform built to unlock strategic value for Finance, Procurement and Customer Service professionals and strengthen collaboration between companies by automating the cash conversion cycle. Esker’s solutions incorporate AI technologies to drive increased productivity, enhanced visibility, reduced fraud risk, and improved collaboration with customers, suppliers and employees. 

Since 1985, Esker has helped companies in their efforts to digitally transform business communications, Esker operates in North America, Latin America, Europe, Australia & New Zealand and Asia with global headquarters in Lyon, France, and U.S. headquarters in Madison, Wisconsin.

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