Esker recognised by The Hackett Group® as Digital World Class® Provider in C2C Receivables Software
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The Hackett Group® has named Esker a Digital Word Class® provider in its first-ever Digital World Class Matrix™ for Customer-to-Cash (C2C) Receivables.
Esker was recognised as a Digital Word Class provider for excellence in Order Management and Customer Billing/EIPP, as well as a Challenger in the Credit Management process, thanks to its solutions’ ability to:
* Enable multichannel order capture, integrate incoming orders & communications, & use AI/ML to improve order data quality/accuracy
* Support invoice retrieval, communications, payments/scheduling & disputes via a customer portal
* Deliver customisable credit scoring models, risk categorisation, rules-based workflow & AI-powered suggestions for credit limits
To learn more about the scope and strategy of evaluation behind the Digital World Class Matrix™, read The Hackett Group’s new report: The Journey to Digital World Class Starts Here.
Esker was recognised as a Digital Word Class provider for excellence in Order Management and Customer Billing/EIPP, as well as a Challenger in the Credit Management process, thanks to its solutions’ ability to:
* Enable multichannel order capture, integrate incoming orders & communications, & use AI/ML to improve order data quality/accuracy
* Support invoice retrieval, communications, payments/scheduling & disputes via a customer portal
* Deliver customisable credit scoring models, risk categorisation, rules-based workflow & AI-powered suggestions for credit limits
To learn more about the scope and strategy of evaluation behind the Digital World Class Matrix™, read The Hackett Group’s new report: The Journey to Digital World Class Starts Here.
To learn more about the scope and strategy of evaluation behind the Digital World Class Matrix™, read The Hackett Group’s new report: Market Intelligence - The Hackett Group.
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“The discipline that Esker drives in the credit and collections process is phenomenal. In my 20-plus years, it's the best product I've ever used based on its simplicity and ease of navigating.”Global Director of Financial Services | Trek Bicycle
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Customer Success Stories
About Esker
Esker is a worldwide leader in cloud-based document process automation software, helping organisations of all sizes increase efficiency and deliver added value to their O2C and S2P business processes.
Since 1985, Esker has helped companies in their efforts to digitally transform business communications, with global headquarters in Lyon, France, and U.S. headquarters in Madison, Wisconsin.
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