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Shared inboxes play a key role in B2B Customer Service departments, yet they frequently become hotbeds of errors and inefficiency that impact customer relationships and business outcomes. Esker Customer Inquiry Management offers a game-changing solution.
In this 15-minute recorded demo, you’ll see how our GenAI technology — specifically, Retrieval-Augmented Generation (RAG) — can help CSRs provide answers to customers in a single click, freeing them up to deliver a better CX. Listen in to learn more about:
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“The discipline that Esker drives in the credit and collections process is phenomenal. In my 20-plus years, it's the best product I've ever used based on its simplicity and ease of navigating.”Global Director of Financial Services | Trek Bicycle
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