The Hackett Group® has named Esker a Digital World Class® provider in its first-ever Digital World Class Matrix™ for Customer-to-Cash (C2C) Receivables.

Esker was recognized as a Digital World Class provider for excellence in Order Management and Customer Billing/EIPP, as well as a Challenger in the Credit Management process, thanks to its solutions’ ability to:

- Enable multichannel order capture, integrate incoming orders & communications, & use AI/ML to improve order data quality/accuracy
- Support invoice retrieval, communications, payments/scheduling & disputes via a customer portal
- Deliver customizable credit scoring models, risk categorization, rules-based workflow & AI-powered suggestions for credit limits

To learn more about the scope and strategy of evaluation behind the Digital World Class Matrix™, read The Hackett Group’s new report: "Market Intelligence- The Hackett Group”