Ebook

Improving B2B Customer Service

Discover how AI-driven tools can empower your Customer Service team to unleash their superpowers and help your business unlock its potential.

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What’s inside?

Today, few processes have as much impact on business success as Customer Service. This ebook examines the role that AI technologies (machine learning, deep learning, natural language processing) play in freeing up your team, improving customer journeys and creating new opportunities for business growth. Learn how you can drive transformational changes within your Customer Service team by:

  • Shifting to a proactive service model vs. a reactive one
  • Instantly accessing key analytics & making collaboration easy
  • Attracting & retaining top talent by eliminating mundane, low-value tasks

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“The discipline that Esker drives in the credit and collections process is phenomenal. In my 20-plus years, it's the best product I've ever used based on its simplicity and ease of navigating.”
Global Director of Financial Services | Trek Bicycle

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About Esker

Esker, the leading AI Automation Suite for the Office of the CFO, offers Source-to-Pay and Order-to-Cash solutions built to optimize working capital and cashflow, enhance decision-making, and drive smarter growth strategies. Offering 40+ years of industry knowledge, Esker operates in North America, Latin America, Europe and Asia Pacific with global headquarters in Lyon, France, and U.S. headquarters in Madison, Wisconsin.

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