The B2B Order Journey, Reimagined
Orders centralized. Workflow streamlined. Visibility ensured. Sounds like the dream B2B order journey, doesn’t it? Learn how AI-driven solutions can make it happen for your team!
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What you'll learn
On its surface, the OM process is uncomplicated: An order is placed, then processed by a team of Customer Service Reps (CSRs), before being packaged, shipped and delivered to the customer. The real journey, however, is far from smooth sailing thanks to manual processes.
In this ebook, you’ll learn how AI technologies like deep learning, machine learning, natural language processing (NLP) and more create a seamless B2B order journey — benefiting your team, customers and company. See how easy it can be to:
- Process & manage orders from one central, digital interface without manual data entry
- Handle quote requests, change orders, claims & returns with ease & efficiency
- Get 360-degree visibility over the complete order lifecycle & audit trail of every touchpoint
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“The discipline that Esker drives in the credit and collections process is phenomenal. In my 20-plus years, it's the best product I've ever used based on its simplicity and ease of navigating.”Global Director of Financial Services | Trek Bicycle
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About Esker
Esker is the global authority in AI-powered business solutions for the Office of the CFO. Leveraging the latest in automation technologies, Esker’s Source-to-Pay and Order-to-Cash solutions optimize working capital and cashflow, enhance decision-making, and drive better collaboration and human-to-human relationships with customers, suppliers and employees. Esker operates in North America, Latin America, Europe and Asia Pacific with global headquarters in Lyon, France, and U.S. headquarters in Madison, Wisconsin.
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