ESKER ON AIR PODCAST

Season 5 Episode 5:
Leveraging Partner Power in Financial Digital Transformation


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Why should I listen?

Just one bad experience with your Customer Service or Accounts Payable team can be enough to drive your customers to a competitor. In an effort to improve customer experience while boosting efficiency and reducing costs, organizations are embarking on digital transformation journeys. But that’s one adventure you shouldn’t take alone.

In this episode of Esker on Air, host Scott Leahy explores the importance of finding and leveraging experienced partners to help you navigate and add value to your digital transformation initiatives. In the spotlight is Esker’s partnership with Genpact and how combining forces lets them give more companies the consulting services and technology tools they need to be successful.

Esker’s VP of Sales in the Americas Dan Reeve and Senior Strategic Alliance Manager Jeremy Deuchars — along with special guest Sreeni Dhannawada (Vice President Order Management Transformation at Genpact) — discuss:


The challenges companies face going into digital transformation
The importance of working with good partners
Use cases for AI in Customer Service and Finance
How the Esker-Genpact partnership delivers the process improvement and AI-powered solutions to make digital transformation a reality

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Leveraging People, Process & Technology
Tuesday, Sept. 19 | 12 p.m. CT | 60 Minutes
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About the hosts

Scott Leahy
Host, Esker On Air
Scott is a Customer Experience Advocate at Esker, committed to making customers feel valued, understood, and engaged. He has hosted Esker On Air since June 2020
Sreeni Dhannawada
Vice President Order Management Transformation, Genpact



Dan Reeve
VP of Sales, Esker Americas
As Vice President of Sales North America, Dan is a member of the Associate Board of Directors and is responsible for recruitment, training and direct sales for Esker, supporting a team of excellent Sales Managers. Having operated in this capacity for 10 years, he was previously a Sales Rep, successfully developing the American Midwest and the Pacific Northwest, and establishing Esker’s Denver office in 2017
Jeremy Deuchars
Senior Strategic Alliance Manager, Esker
Jeremy has partnered with organizations to help them find a better way to manage and improve their document processes. Jeremy’s experience in developing a big picture perspective through the utilization of technology-based solutions has resulted in helping companies track closer and closer to a culture of industry excellence, where employees add huge value to their organization, as well as invest in their own personal growth
Adrian Posteraro
C-SAT Partners

Adrian Posteraro is the former Director of Global Customer Support & Satisfaction at MEDRAD Inc. — a two-time winner of the Malcolm Baldrige National Quality Award.

Jason Anderson
Esker, Inc.

As a Business Development Manager at Esker for 10+ years, Jason Anderson is dedicated to helping customers gain greater return on their ERP investment through document process automation.

Is this a free webinar?

Yes. Anyone who wishes to attend this webinar can do so absolutely free of charge.

What if I register but can’t make it?

No worries. Since a recording will be emailed to all attendees after the presentation concludes, we encourage people to register even if they can’t attend live.

Will it be recorded?

Yes. Not only will this webinar be recorded for your convenience, the presentation will also be emailed to attendees once it is finished.

Can I ask questions?

Of course! There will be a Q& session featured at the end of the webinar, but attendees are welcome to submit questions at any time during the presentation.