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What’s in the ebook?
Customer deductions create major friction in the FMCG value chain, driving up administrative costs and causing revenue loss. Despite this, many companies still rely on outdated practices like write-offs due to limited visibility and a lack of KPIs. To address this, Esker Spain collaborated with leading FMCG companies through a series of workshops aimed at identifying key metrics and optimising deduction management processes—the result: a clearer, data-driven approach to managing deductions efficiently and transparently.
Download the summary now to discover the key findings and functional KPIs that can help your business reduce losses and improve operational efficiency.
Download the ebook
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“The discipline that Esker drives in the credit and collections process is phenomenal. In my 20-plus years, it's the best product I've ever used based on its simplicity and ease of navigating.”Global Director of Financial Services | Trek Bicycle
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Tracking What Matters: KPIs for Better Customer Deductions Management
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Trusted by 3,000+ Businesses Worldwide
About Esker
Esker is the global authority in AI-powered business solutions for the Office of the CFO. Leveraging the latest in automation technologies, Esker’s Source-to-Pay and Order-to-Cash solutions optimise working capital and cashflow, enhance decision-making, and drive better collaboration and human-to-human relationships with customers, suppliers and employees. Esker operates in North America, Latin America, Europe and Asia Pacific with global headquarters in Lyon, France, and U.S. headquarters in Madison, Wisconsin.
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