WEBINAR ON DEMAND

5 Ways AI-Driven Automation Elevates Supply Chain & Order Management Performance

April 16, 2024 | 50 Minutes


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What you'll learn?

The importance of delivering a consistent and responsive customer experience (CX) cannot be overstated — without it, companies are at risk of damaging vital relationships and missing out on future revenue opportunities. Both Customer Service and supply chain teams play an essential role in the matter, but ensuring speed, accuracy and clarity is no guarantee without a strong digital foundation in place.

Join Esker’s [Speaker name & title TBD), as [he/she] explores common manual gaps in traditional order management processes, their effect on fulfillment and CX, and how AI-driven automation paves the way for transformational benefits such as:


Increased order processing speed by avoiding the slowdowns that result in shipping errors, same-day air costs, unmet SLAs, etc.
Improved accuracy by identifying & routing every order (any type or format) to the appropriate queue for digital processing
Enhanced visibility & collaboration via one intuitive dashboard that acts as a “single pane of glass” for the entire the CX
Greater customer satisfaction by providing them with an Amazon-like level of convenience for accessing, placing & disputing orders

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“The discipline that Esker drives in the credit and collections process is phenomenal. In my 20-plus years, it's the best product I've ever used based on its simplicity and ease of navigating.”
Global Director of Financial Services | Trek Bicycle

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Reserve your spot today

Leveraging People, Process & Technology
Tuesday, Sept. 19 | 12 PM CST | 60 Minutes
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About the hosts

Diana Eagen
Director of Sales for Order-to-Cash
For 25 years, Diana’s expertise has been providing software solutions that compliment an organizations current Customer Service, Finance, and IT departments while improving their productivity, efficiency, and environmental impact
Supply & Demand Chain Executive
Presenting Partner
As a Business Development Manager at Esker for 10+ years, Jason Anderson is dedicated to helping customers gain greater return on their ERP investment through document process automation.
Adrian Posteraro
C-SAT Partners
Adrian Posteraro is the former Director of Global Customer Support & Satisfaction at MEDRAD Inc. — a two-time winner of the Malcolm Baldrige National Quality Award.
Jason Anderson
Esker, Inc.
As a Business Development Manager at Esker for 10+ years, Jason Anderson is dedicated to helping customers gain greater return on their ERP investment through document process automation.
Adrian Posteraro
C-SAT Partners
Adrian Posteraro is the former Director of Global Customer Support & Satisfaction at MEDRAD Inc. — a two-time winner of the Malcolm Baldrige National Quality Award.
Jason Anderson
Esker, Inc.
As a Business Development Manager at Esker for 10+ years, Jason Anderson is dedicated to helping customers gain greater return on their ERP investment through document process automation.

Is this a free webinar?

Yes. Anyone who wishes to attend this webinar can do so absolutely free of charge.

What if I register but can’t make it?

No worries. Since a recording will be emailed to all attendees after the presentation concludes, we encourage people to register even if they can’t attend live.

Will it be recorded?

Yes. Not only will this webinar be recorded for your convenience, the presentation will also be emailed to attendees once it is finished.

Can I ask questions?

Of course! There will be a Q& session featured at the end of the webinar, but attendees are welcome to submit questions at any time during the presentation.