WEBINAR ON DEMAND
Digital World Class® Order Management Performance: The Hackett Group’s 2024 Matrix Report
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What you'll learn?
Join Bryan Degraw (Associate Principal, The Hackett Group®) and Diana Eagen (Director of Sales, Order-to-Cash) to discuss results from The Hackett Group’s 2024 Digital World Class Matrix™ report.
Specifically, you’ll discover insights into Esker’s placement as one of only two software providers (out of 18 total) with Digital World Class® status in the Order Management matrix thanks to its ability to consistently demonstrate excellence in:
Simplifying multichannel order capture
Enhancing order data accuracy using machine learning
Offering advanced dashboards & analytics
Empowering customers with self-service functionality
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“The discipline that Esker drives in the credit and collections process is phenomenal. In my 20-plus years, it's the best product I've ever used based on its simplicity and ease of navigating.”Global Director of Financial Services | Trek Bicycle
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Reserve your spot today
Leveraging People, Process & Technology
Tuesday, Sept. 19 | 12 PM CST | 60 Minutes
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About the hosts
Bryan DeGraw
Associate Principal, The Hackett Group
In leading the Customer-to-Cash Process Advisory Program, Bryan provides insight and guidance focused on leveraging best practices to improve process effectiveness and efficiency
Diana Eagen
Director of Sales for Order-to-Cash, Esker
For 25 years, Diana’s expertise has been providing software solutions that compliment an organizations current Customer Service, Finance, and IT departments while improving their productivity, efficiency, and environmental impact
Adrian Posteraro
C-SAT Partners
Adrian Posteraro is the former Director of Global Customer Support & Satisfaction at MEDRAD Inc. — a two-time winner of the Malcolm Baldrige National Quality Award.
Jason Anderson
Esker, Inc.
As a Business Development Manager at Esker for 10+ years, Jason Anderson is dedicated to helping customers gain greater return on their ERP investment through document process automation.
Adrian Posteraro
C-SAT Partners
Adrian Posteraro is the former Director of Global Customer Support & Satisfaction at MEDRAD Inc. — a two-time winner of the Malcolm Baldrige National Quality Award.
Jason Anderson
Esker, Inc.
As a Business Development Manager at Esker for 10+ years, Jason Anderson is dedicated to helping customers gain greater return on their ERP investment through document process automation.
Is this a free webinar?
Yes. Anyone who wishes to attend this webinar can do so absolutely free of charge.
What if I register but can’t make it?
No worries. Since a recording will be emailed to all attendees after the presentation concludes, we encourage people to register even if they can’t attend live.
Will it be recorded?
Yes. Not only will this webinar be recorded for your convenience, the presentation will also be emailed to attendees once it is finished.
Can I ask questions?
Of course! There will be a Q& session featured at the end of the webinar, but attendees are welcome to submit questions at any time during the presentation.