See Esker Customer Inquiry Management in Action
Discover how Esker Customer Inquiry Management helps CSRs quickly and accurately answer inquiries with AI-powered assistance in this solution demo.
Why attend this solution demo?
Shared inboxes play a key role in B2B Customer Service departments, yet they frequently become hotbeds of errors and inefficiency that impact customer relationships and business outcomes. Esker Customer Inquiry Management offers a game-changing solution.
In this 15-minute demo, you’ll see how our GenAI technology — specifically, Retrieval-Augmented Generation (RAG) — can help CSRs provide answers to customers in a single click, freeing them up to deliver a better CX. Listen in to learn more about:
How emails get into Esker’s solution & empower CSRs with dashboards, KPIs and reporting tools
The use of GenAI tools to easily addresses common pain-point scenarios within shared inbox environments
Customer stories that showcase real-world application of the solution and the benefits achieved
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“The discipline that Esker drives in the credit and collections process is phenomenal. In my 20-plus years, it's the best product I've ever used based on its simplicity and ease of navigating.”Global Director of Financial Services | Trek Bicycle
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Answer inquiries faster, serve customers better — here’s how
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About Esker
Esker is a worldwide leader in cloud-based document process automation software, helping organizations of all sizes increase efficiency and deliver added value to their O2C and P2P business processes.
Since 1985, Esker has helped over 11,000 companies in their efforts to digitally transform business communications, with global headquarters in Lyon, France, and U.S. headquarters in Madison, Wisconsin.
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Reserve your spot today
Leveraging People, Process & Technology
Tuesday, Sept. 19 | 12 PM CST | 60 Minutes
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About the hosts
Bethany McElroy
Sales Engineer, Esker
Bethany is a Sales Engineer, a role that revolves around showcasing Esker’s offerings to prospective clients looking to automate their current processes
Jason Anderson
Esker, Inc.
As a Business Development Manager at Esker for 10+ years, Jason Anderson is dedicated to helping customers gain greater return on their ERP investment through document process automation.
Adrian Posteraro
C-SAT Partners
Adrian Posteraro is the former Director of Global Customer Support & Satisfaction at MEDRAD Inc. — a two-time winner of the Malcolm Baldrige National Quality Award.
Jason Anderson
Esker, Inc.
As a Business Development Manager at Esker for 10+ years, Jason Anderson is dedicated to helping customers gain greater return on their ERP investment through document process automation.
Adrian Posteraro
C-SAT Partners
Adrian Posteraro is the former Director of Global Customer Support & Satisfaction at MEDRAD Inc. — a two-time winner of the Malcolm Baldrige National Quality Award.
Jason Anderson
Esker, Inc.
As a Business Development Manager at Esker for 10+ years, Jason Anderson is dedicated to helping customers gain greater return on their ERP investment through document process automation.
Is this a free webinar?
Yes. Anyone who wishes to attend this webinar can do so absolutely free of charge.
What if I register but can’t make it?
No worries. Since a recording will be emailed to all attendees after the presentation concludes, we encourage people to register even if they can’t attend live.
Will it be recorded?
Yes. Not only will this webinar be recorded for your convenience, the presentation will also be emailed to attendees once it is finished.
Can I ask questions?
Of course! There will be a Q& session featured at the end of the webinar, but attendees are welcome to submit questions at any time during the presentation.
