More Time, Fewer Costs, Less Complexity
That’s deductions management automation in a nutshell: Read IOFM’s new white paper to learn more about the benefits of transitioning to a digital, value-driving operation.
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What’s in the White Paper?
Poor deductions management equates to lost profits, wasted employee time and frustrated customers — all impediments to healthy financial performance. This IOFM white paper, sponsored by Esker, details the different types of customer deductions, exposes the litany of drawbacks to a manual approach, and details the benefits of automation, including:
Reducing the amount of time required to research & resolve preventable deductions
Capturing reasons for deductions, flagging invalid deductions & providing a clear audit trail
Allowing staff to focus on core tasks & value-added activities
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“We've been thrilled with the results that Esker has delivered. Instead of focusing on data entry, our staff is able to work on tasks like proactive outbound calling to ensure a positive customer experience and increase revenue.”
Director of Customer Service | Amerock Hardware
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The proof is in the pudding - automation takes you farther.
About Esker
Esker is a worldwide leader in cloud-based document process automation software, helping organizations of all sizes increase efficiency and deliver added value to their O2C and P2P business processes.
Since 1985, Esker has helped companies in their efforts to digitally transform business communications, with global headquarters in Lyon, France, and U.S. headquarters in Madison, Wisconsin.
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Download the White Paper
