ESKER ON AIR PODCAST

Season 7 Episode 2:
The Impressive ROI of Using Esker Customer Success


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Why should I listen?

This isn’t the same old customer service offering hiding behind a fancy new name. This is a team of experts dedicated to helping you achieve ongoing success as you digitally transform your finance processes with Esker. This is Esker Customer Experience.

Joe Hanousek, Esker’s Global Director of Customer Experience, joins Esker On Air host Scott Leahy to share why Esker customers who take advantage of Customer Experience are outperforming those who don’t.

Tune in to discover how Esker CX:


Helps you see ROI from your Esker investment faster by smoothing the path from implementation to full usage
Boosts operational efficiency gains by identifying process bottlenecks, providing best practice guidance and assisting with configuration changes
Empowers your employees with hands-on, over-the-shoulder training tailored to your users’ needs

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Leveraging People, Process & Technology
Tuesday, Sept. 19 | 12 p.m. CT | 60 Minutes
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About the hosts

Scott Leahy
Host, Esker On Air
Scott is a Customer Experience Advocate at Esker, committed to making customers feel valued, understood, and engaged. He has hosted Esker On Air since June 2020
Joe Hanousek
Head of Customer Success Americas, Esker
As Esker's Head of Customer Success, Joe is leading a team that applies CS principles to all customer journey touch points within the organization. He has agile project management experience designing, managing, implementing, and supporting document workflow processes and integrating them with ERP’s
Dan Reeve
VP of Sales, Esker Americas
As Vice President of Sales North America, Dan is a member of the Associate Board of Directors and is responsible for recruitment, training and direct sales for Esker, supporting a team of excellent Sales Managers. Having operated in this capacity for 10 years, he was previously a Sales Rep, successfully developing the American Midwest and the Pacific Northwest, and establishing Esker’s Denver office in 2017
Jeremy Deuchars
Senior Strategic Alliance Manager, Esker
Jeremy has partnered with organizations to help them find a better way to manage and improve their document processes. Jeremy’s experience in developing a big picture perspective through the utilization of technology-based solutions has resulted in helping companies track closer and closer to a culture of industry excellence, where employees add huge value to their organization, as well as invest in their own personal growth
Adrian Posteraro
C-SAT Partners

Adrian Posteraro is the former Director of Global Customer Support & Satisfaction at MEDRAD Inc. — a two-time winner of the Malcolm Baldrige National Quality Award.

Jason Anderson
Esker, Inc.

As a Business Development Manager at Esker for 10+ years, Jason Anderson is dedicated to helping customers gain greater return on their ERP investment through document process automation.

Is this a free webinar?

Yes. Anyone who wishes to attend this webinar can do so absolutely free of charge.

What if I register but can’t make it?

No worries. Since a recording will be emailed to all attendees after the presentation concludes, we encourage people to register even if they can’t attend live.

Will it be recorded?

Yes. Not only will this webinar be recorded for your convenience, the presentation will also be emailed to attendees once it is finished.

Can I ask questions?

Of course! There will be a Q& session featured at the end of the webinar, but attendees are welcome to submit questions at any time during the presentation.