ESKER ON AIR PODCAST

Season 7 Episode 3:
7 Accounts Payable KPIs That Drive Real Change


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Why should I listen?

Most Accounts Payable (AP) teams are tracking atleast some metrics. But are any of those metrics actually helping move the business forward? AP isn’t just about number of invoices processed or cost per invoice. It’s about capturing early payment discounts, not overpaying suppliers, preserving supplier relationships and so much more.

Traditional KPIs are no longer enough because they don’t tell the whole story of how AP’s actions affect everything from cost savings and financial strategy to internal process efficiency and supplier network strength.

In this episode of Esker On Air, host Scott Leahy introduces a new AP KPI playbook — one that moves you beyond outdated transaction-based metrics to KPIs that show the Office of the CFO what’s really happening across your AP process.

Give it a listen to discover:


Which AP KPIs signal strong performance & which ones are just noise
How to connect metrics like touchless rate, exception rate & payment timing to real business outcomes
Why supplier experience is becoming a critical KPI category in modern AP
How AI automation is changing what’s measurable & what matters

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Leveraging People, Process & Technology
Tuesday, Sept. 19 | 12 p.m. CT | 60 Minutes
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About the hosts

Scott Leahy
Host, Esker On Air
Scott is a Customer Experience Advocate at Esker, committed to making customers feel valued, understood, and engaged. He has hosted Esker On Air since June 2020
Joe Hanousek
Head of Customer Success Americas, Esker
As Esker's Head of Customer Success, Joe is leading a team that applies CS principles to all customer journey touch points within the organization. He has agile project management experience designing, managing, implementing, and supporting document workflow processes and integrating them with ERP’s
Dan Reeve
VP of Sales, Esker Americas
As Vice President of Sales North America, Dan is a member of the Associate Board of Directors and is responsible for recruitment, training and direct sales for Esker, supporting a team of excellent Sales Managers. Having operated in this capacity for 10 years, he was previously a Sales Rep, successfully developing the American Midwest and the Pacific Northwest, and establishing Esker’s Denver office in 2017
Jeremy Deuchars
Senior Strategic Alliance Manager, Esker
Jeremy has partnered with organizations to help them find a better way to manage and improve their document processes. Jeremy’s experience in developing a big picture perspective through the utilization of technology-based solutions has resulted in helping companies track closer and closer to a culture of industry excellence, where employees add huge value to their organization, as well as invest in their own personal growth
Adrian Posteraro
C-SAT Partners

Adrian Posteraro is the former Director of Global Customer Support & Satisfaction at MEDRAD Inc. — a two-time winner of the Malcolm Baldrige National Quality Award.

Jason Anderson
Esker, Inc.

As a Business Development Manager at Esker for 10+ years, Jason Anderson is dedicated to helping customers gain greater return on their ERP investment through document process automation.

Is this a free webinar?

Yes. Anyone who wishes to attend this webinar can do so absolutely free of charge.

What if I register but can’t make it?

No worries. Since a recording will be emailed to all attendees after the presentation concludes, we encourage people to register even if they can’t attend live.

Will it be recorded?

Yes. Not only will this webinar be recorded for your convenience, the presentation will also be emailed to attendees once it is finished.

Can I ask questions?

Of course! There will be a Q& session featured at the end of the webinar, but attendees are welcome to submit questions at any time during the presentation.