ESKER ON AIR PODCAST
Season 5 Episode 6:
Order Management KPIs Worth Measuring
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In the fast-paced world of B2B commerce, maintaining operational efficiency and quality customer service can significantly impact a company's bottom line. In order to identify bottlenecks and make more proactive, data-driven decisions to enhance customer satisfaction and operational agility, it’s crucial to track the most impactful order management Key Performance Indicators (KPIs). But how do you know if you’re tracking the right metrics?
Tune into episode 6 of Esker on Air to hear host Scott Leahy and Esker Business Development Managers Graham Smith and Nick Carpenter discuss the eight order management KPIs every company looking to improve customer service and supply chain performance should be tracking. Hit play and learn how to up your order management game with the right data and AI-powered solutions.
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Adrian Posteraro is the former Director of Global Customer Support & Satisfaction at MEDRAD Inc. — a two-time winner of the Malcolm Baldrige National Quality Award.
As a Business Development Manager at Esker for 10+ years, Jason Anderson is dedicated to helping customers gain greater return on their ERP investment through document process automation.
Yes. Anyone who wishes to attend this webinar can do so absolutely free of charge.
No worries. Since a recording will be emailed to all attendees after the presentation concludes, we encourage people to register even if they can’t attend live.
Yes. Not only will this webinar be recorded for your convenience, the presentation will also be emailed to attendees once it is finished.
Of course! There will be a Q& session featured at the end of the webinar, but attendees are welcome to submit questions at any time during the presentation.